Contact Support
Email us and we’ll get back to you as soon as possible.
Email: nicolas@altplusun.fr
Include (if possible): your device model, iOS version, app version, and what you were doing when the issue happened.
Quick Troubleshooting
- Update the app to the latest version.
- Close and reopen the app.
- Check your internet connection (AI analysis & image generation require connectivity).
- If generation is stuck, try again later (temporary service limits can happen).
FAQ
How does AI dream analysis work?
Lumina uses AI to provide reflective insights based on your dream text. It helps you explore themes, emotions, symbols, and patterns.
Is the analysis always accurate?
No. Dreams are subjective and AI can be imperfect. Treat insights as suggestions for journaling and self-reflection, not as facts.
How are dream images generated?
Lumina generates a unique image based on your dream entry to create a visual memory you can browse in the card gallery.
Image generation failed — what can I do?
Try again, verify your connection, and make sure your dream text isn’t empty. If the problem persists, contact support with a screenshot.
Can I delete my dreams?
Yes. You can delete individual entries from within the app.
How do I request account deletion?
Email nicolas@altplusun.fr from the email linked to your account (if applicable).
Privacy & Data
Your dreams are personal. Lumina is designed to keep your journal private and under your control.
- Privacy Policy: https://altplusun.fr/lumina/privacy
- Terms of Use: https://altplusun.fr/lumina/terms
Lumina provides reflective insights for journaling and self-exploration. It is not a medical or mental health service.
Report a Bug
Copy/paste this template into your email:
App version:
Device model:
iOS version:
What happened:
Steps to reproduce:
Screenshots / screen recording:
About
Lumina Dreams Journal — Dream journaling with AI analysis and dream image generation.
Bundle ID: fr.altplusun.lumina